Q1.Can the size of the mats be customized?
A:Sure. Most of the product’s size can be customized. Any size wanted,pls tell us and suggestion will be provided by our professional workers.
Q2.Are the mats colorfast?
A: Mats can not be colorfast for lifetime. And it’s affected by many factors,such as local climate,site, frequency etc. You can tell us about the conditions to get the reference time.
Q3.What kind of artwork you required?
A: Artwork format: PDF, PSD, AI, CDR, JPG, TIF
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for mat?
A: Firstly let us know your requirements.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. What is your lead time for the mat?
A: Usually for sample, it will be 7-10days, for mass production it will be around 25-35days based on your quantity.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: Do you provide OEM services?
A: Yes, we have more than 10years rich experiences in this production industry, we often cooperate with some famous foreign companies.